Solutions
SaaS Maintenance on a Subscription
SaaS maintenance on a subscription covers bugs, dependency upgrades, security patches, and uptime, handled by full-stack and DevOps engineers so your roadmap team isn't the one dropping features to fix what broke. It's a natural fit for the 40-hour plan.
The maintenance tax nobody budgets for
Every live product accumulates small debts: a dependency that needs updating, a bug a handful of users hit, a performance regression nobody noticed until it mattered. None of it is urgent enough to stop the roadmap for, so it piles up — until it is urgent, usually at the worst time. A maintenance subscription exists to pay that tax continuously instead of all at once.
Proof this works as an ongoing engagement
Best Agent Today, a subscription SaaS for real estate agents with Stripe billing and automated multi-channel ad delivery, is a live product we've maintained and improved over time: hardening billing and campaign automation, improving dashboard performance, and shipping new features as the agent base has grown. That ongoing relationship — not a one-off build — is what a maintenance subscription is meant to look like.
A sample timeline by plan
40 hrs / month
Steady maintenance: bug fixes, dependency updates, and monitoring, without needing a dedicated hire for it.
80 hrs / month
Maintenance plus a meaningful amount of small feature work and improvements on top.
160 hrs / month
Maintenance and active feature development running in parallel, for a product that needs both at full pace.
Proof from past work
FAQ
Frequently asked questions
What counts as maintenance versus new feature work?
Bug fixes, dependency and security upgrades, performance issues, and keeping the app running reliably. New features can run alongside it on the same plan, but maintenance is the baseline that keeps everything else from quietly rotting.
Do you handle security patches?
Yes — keeping dependencies current and addressing known vulnerabilities is part of ongoing maintenance, not a separate request each time.
What if something breaks in production right now?
We estimate and prioritize urgent fixes within the plan's hours; the weekly written update means you're not left guessing what's been addressed.
Is 40 hours a month really enough?
For most products past their initial build-out, yes — it's the plan most maintenance-focused engagements fit inside. If your product needs more active feature work on top, the Growth or Scale plans give room for both.
What does a maintenance engagement actually look like week to week?
Bug fixes and small requests as they come up, dependency and security upgrades on a regular cadence, and a written weekly update on what was done and what's next — not silence until something breaks.