Solutions
AI Voice Agent Development
AI voice agents handle phone calls for support or booking, built with n8n or custom code depending on how much the flow needs to flex. The part most builds skip is the handoff: a clean way for the agent to pass a caller to a human when it's the right call.
Where voice agents actually help
The calls worth automating are the structured, repetitive ones: booking an appointment, answering the five questions support gets most often, routing a caller to the right place. These are predictable enough that an agent can handle them reliably, which is also why they're the ones burning the most human time on your team today.
The handoff is the hard part
Most voice agent demos sound impressive on a happy path and fall apart the moment a caller says something unexpected. We build the handoff to a human as a first-class part of the flow, not a fallback bolted on afterward — so a caller the agent can't help gets routed cleanly instead of stuck repeating themselves to a system that isn't going to understand.
Honest about where this fits
Voice AI is improving quickly, but it's not a fit for every call type yet — nuanced, high-stakes, or highly variable conversations still need a person. We'll tell you plainly on a scoping call which of your call flows are a good fit today and which aren't, rather than oversell what the technology can currently do.
A sample timeline by plan
40 hrs / month
A single call flow, such as appointment booking or a frequently asked support question, with a human handoff path.
80 hrs / month
Multiple call flows and the integration work to connect the agent to your scheduling or support system.
160 hrs / month
A full voice agent deployment across your main call volume, with ongoing tuning as real calls reveal edge cases.
FAQ
Frequently asked questions
Do you build with n8n or custom code?
Whichever fits the flow. n8n is fast for straightforward call flows with clear branches; custom code makes sense when the logic is complex enough that a visual workflow tool gets in the way.
What happens when the AI can't handle the call?
It hands off to a human. A voice agent that traps callers in a loop it can't resolve is worse than no automation at all, so the handoff path is part of the build, not an afterthought.
What can a voice agent actually handle well today?
Structured, predictable calls: booking, rescheduling, answering common questions, basic triage. We're upfront on the scoping call about where the current state of voice AI is a good fit and where it isn't yet.
Does this integrate with our existing phone number or booking system?
Yes — integration with your scheduling or support system is part of the build, not a separate project.
How is this priced — fixed scope or subscription?
It can start as a fixed-scope build and move to a subscription for ongoing tuning once it's handling real call volume, or run entirely on subscription hours from day one.